FAQ


Returns + Refunds

What is your return & refund policy?

You may return an unopened / unused purchase within 14 days of receipt. Once we receive the returned item(s), we will issue a refund back to your credit card. Shipping costs are non-refundable, and we do not offer free return shipping.


SHIPPING

How long will it take for my order to ship?

Orders will ship via USPS (with tracking) within 1-3 business days after your order is placed whenever possible. If there are any unforeseen delays, we will let you know right away. You will always be notified once your order is shipped.


Design

Do you design everything yourself?

Yes! All of our designs are hand-lettered and illustrated by Minna So.


Custom

Can you create a custom design for me?

We love creating awesome custom designs for our customers. Send us an email at hello@minnamay.com with a description of what kind of design you are looking for. Custom orders are taken on a case by case basis.

Can you create a custom rubber stamp for me?

If you already have a design in mind or you want us to design something custom, send us an email at hello@minnamay.com and we'd love to help!


Do you wholesale?

Yes we do! For more info, click here.